Lesson Learned from “Pretty Women”
Remember when Julia Roberts walked into the posh clothing store? The rude salesclerks were the ones that made Julia feel like she couldn’t shop in their store. They turned her business away on appearance alone. She later came back to let them know, “Big mistake!”
Big mistake is right.
Never turn possible business away with rudeness. It can ruin you. Politeness and respect for customers, clients and potential clients is a must.
I recently had to drive into Richmond, VA for a doctor appointment. I am not from the area. I was informed that I had to travel further into downtown Richmond for a test. Everyone within this office stepped up for me. This office went above and beyond the call of duty. They made sure that I had the test confirmed and knew where I was going.
Once at the testing facility, I was greeted by a staff member that was aware of my situation. Once again, I was treated superbly.
The lesson to be learned in all of this is to try to always go above and beyond with your customer service. You will leave an impression and you never know when you will reap the benefits from your kindness.
Karma.
